HelpBookingsCan I change the number of hours I booked?

Can I change the number of hours I booked?

Yes, you can. Head to the ''My cleanings'' section of your account profile and look for your upcoming cleanings. From there, click on the ''More'' dropdown menu and select ''Request change''. Your employee will receive the notification of your request, and they will need to confirm it.

Please keep in mind that if you decrease your recommended cleaning duration your cleaner might not have enough time to finish the cleaning – in this case, you can still give special instructions and give your trusted cleaners your priorities. If you increase the number of hours after a booking, your selected Batmaid professional may not be available anymore, in which case we will find another candidate according to your criteria

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    21 rue Glesener
    L-1631 Luxembourg
  • Onet Luxembourg (SARL)
    12E Rue Guillaume Kroll
    L-1882 Cessange
    SIREN : B 14 629 RCS
    LUXEMBOURG
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