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Bookings

  • How do I log in?

  • How do I make a booking?

  • How many hours should I book?

  • What are cleaning extras?

  • How do I book the time and date I want?

  • Why do Extra options have an impact on pricing?

  • Do I need to stay at home for my booking?

  • How will my trusted employee get the key?

  • How soon can I book?

  • Can I give special instructions?

  • How do I edit a booking?

  • What happens after I make a booking?

  • How do I reschedule a booking?

  • How many services can I book on Batmaid?

  • How do I cancel a booking?

  • How do I request a previously booked cleaner?

  • How do I rate my cleaning experience?

  • Why can’t I log in?

  • Can I change the number of hours I booked?

  • How do I change the extra on my booking?

  • How do I change the frequency of my regularly scheduled cleanings?

  • Can I book cleanings for multiple addresses?

  • What about if I am not satisfied with a cleaning?

  • How far in advance can I book?

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Offices

Onet Luxembourg (SARL)
25 rue des Bruyères
L-1274 Howald
Luxembourg
SIREN : B 14 629 RCS LUXEMBOURG

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Locations

Bascharage, Bertrange, Bridel, Differdange, Dudelange, Esch-sur-Alzette, Hesperange, Leudelange, Luxembourg-Ville, Mamer-Capellen, Mondorf, Roeser, Sanem, Schifflange, Sennigerberg, Soleuvre Walferdange, Strassen
Coming soon to Clervaux, Diekirch, Echternach, Grevenmacher and all around Luxembourg!
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