HelpPoliciesWhat is the Batmaid cancellation policy?

What is the Batmaid cancellation policy?

If cancel your booking at least 48 hours in advance and you will not be charged. If you do not cancel at least 48 hours before your cleaning takes place you will be charged the full amount.

If you have selected a frequency, you can cancel your cleanings one by one from your account page. If you wish to terminate your whole contract (all cleanings with a regular frequency), please contact us.

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  • Batmaid SA
    21 rue Glesener
    L-1631 Luxembourg
  • Onet Luxembourg (SARL)
    12E Rue Guillaume Kroll
    L-1882 Cessange
    SIREN : B 14 629 RCS
    LUXEMBOURG
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