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Cancellation conditions

In order for Batmaid to be well organized and manage the logistics of hundreds of cleanings per day, we apply the following cancellation policy:

  • Up to 2 days before cleaning: relax, you can still cancel your bookings for free from your Batmaid account
  • 1 day before the cleaning (until 6pm please): you will be charged 1 cleaning hour
  • After this, the cleaning will be charged in full

Any short-notice cancellation means potentially less work for your Batmaid. We would like to avoid this as the Batmaids count on us to supply them with regular jobs and steady income.

We remain at your disposal and count on your anticipation.