In order for Batmaid to be well organized and manage the logistics of hundreds of cleanings per day, we apply the following cancellation policy:
Free of Charge, if the cancellation is notified at least 10 days in advance (by email, telephone, or via your personal account);
Fix fee of 20€ if the cancellation is made between 10 and 2 days in advance;
Full Service amount if the cancellation is made less than 48 hours in advance.
Any short-notice cancellation means potentially less work for your Batmaid. We would like to avoid this as the Batmaids count on us to supply them with regular jobs and steady income.
We remain at your disposal, thank you for your understanding and count on your anticipation.