We use cookies to give you the best possible experience on our platform. We assume that you agree to our use of cookies. Please click here to read more.

Customer Support Junior Manager

Your mission (if you choose to accept it):

Batmaid.com is on the look-out for a very ambitious Customer Relationship Manager to fuel its growth in Switzerland. The ideal candidate is a motivated, fast-learner and young professional, he speaks German fluently. The junior manager will support our Chief Operating Officer (COO) in a team of 10 people to ensure the quality of our services and make our customers and maids happy. The role will consist in:

  • Coach our 1000 maids to help them do their job well
  • Make sure that our 10’000 clients are satisfied with their cleanings
  • Promote Batmaid to prospects and third parties
  • Brainstorm with the top management to solve complex cases
  • Coordinate with our HR squad and Marketing wizards


Your skills:

  • Fluent in German, French and English, additional language a big plus
  • Very comfortable communicating with clients over the phone or via emails
  • Strong exposure to client relationship - in hotels especially
  • Previous management experience would be a big plus
  • Able to perform well under pressure


Additional information:

  • Start as soon as possible
  • 0 to 5 years of experience
  • Salary negotiable upon experience and skills
  • Free cleaning hours, afterworks, ski week-end in Verbier as perks
  • Location in Lausanne in the biggest co-working space in Switzerland, Gotham